Your phones and Tablets allow you to use Silent or Focus settings to help keep you on track. These settings can silence calls and text messages preventing you from seeing them, including calls from KATANA Safety!

Therefore, it is Extremely Important that you and your Circle members add your KATANA Safety Contact Card as an Allowed Contact for calls and Notifications within these features.

The KATANA Safety Device User: In settings, under "Do not Disturb" and "Focus", add the KATANA Safety app under "Apps" and the KATANA Safety Contact Card under "People." We also suggest adding anyone in your safety circle as preferred contacts under "people." 

Finally, in settings find your KATANA Safety App and make sure that you "Allow Notifications" and under "Lock Screen Appearance" set show previews to "Always." 

Any KATANA Safety Circle Members: Please make sure that you advise anyone you add to your Safety Circle to add The KATANA Safety Contact Card to their "Do not Disturb" and "Focus" people list. This will allow them to receive emergency alerts from you, even when in "Focus" or "Do Not Disturb."